Provision of Services Regulations information

Name:  Poulton Plumbing & Heating Services Ltd

Legal form: A limited company registered in Blackpool and incorporated in the UK

Service: Plumbing and heating installation, servicing & repairs

Registered office and postal address :  10 Stanley Avenue, Poulton-le-Fylde, FY6 7DP

Telephone: 01253 886626

Mobile:  07590 492 992

Email: info@poultonplumbing.com

Public registers: Details about the limited company’s registration can be viewed at www.companieshouse.gov.uk under reference number 09218176

Regulating body: Gas Safe registered, no. 541455 authorised by CAPITA

General terms and conditions: A letter of engagement accompanied by our standards terms and conditions will be provided at the start of any contract for works.

Applicable law: Unless otherwise agreed, English law, with English Courts having exclusive jurisdiction in relation to any claim, dispute or difference concerning the service and any matter arising from it.

Work Guarantees: All work guaranteed for 3 months from date of completion, this covers parts and labour, please see our full guarantee document for further information. Boilers are also subject to a specific manufacturer’s warranty details of which will be provided on request. Your statutory rights are not affected bu our guarantee.

Complaints: Complaints can be by contacting  Poulton Plumbing & Heating Services Ltd at the above address.

Where we cannot resolve any complaints using our own complaints procedure, as a Which? Trusted trader we use Ombudsmen Services Ltd for dispute resolution. In the unlikely event of a complaint arising and you wish to refer the complaint to them please contact Which? Trusted traders in the first instance on 0117 981 2929.

Gas Safe also operate a complaints procedure and you can access this by visiting www.gassaferegister.co.uk or by calling 0800 4085500